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About Our Community Behavioral Health Centers

Community Behavioral Health Centers (CBHCs) serve as an entry point for the treatment of urgent and ongoing mental health challenges and substance use disorder (SUD) for youths, adults and their families.

We are committed to offering a safe and therapeutic environment that meets the language and cultural needs of our clients through providing core services in our patients’ preferred language (including ASL). We also offer a trained interpreter and feature a staff and treatment program that meet the needs of racially and ethnically diverse communities.

Our team of professionals include mental health counselors, engagement specialists, peer support specialists, family partners, nurses and prescribers. We are ready to support you.

Who We Are

Beth Israel Lahey Health Behavioral Services provides a full range of behavioral health and substance use counseling services.

With centers and programs throughout northeastern Massachusetts, we offer accessible, integrated and compassionate mental health care for adults and seniors, children, adolescents and families.

Our Services

  • Urgent access to behavioral health and substance use services
  • Community crisis stabilization (CCS)
  • Care coordination
  • Referral services
  • Individual and family services
  • Group therapy
  • Psychopharmacology
  • Screening and access to medication for opioid use disorder (MOUD)

Where We’re Located

12 Methuen Street
Lawrence, MA 01840

First Floor – Entry
Second Floor – Central Triage, Adult and Youth Mobile Crisis Intervention, Adult Community Crisis Stabilization
Third Floor – CBHC and Court Services

We also offer telehealth and flexible service location options (e.g., home, school, etc.).

Communities We Serve

Lawrence, Methuen, Andover, and North Andover


CBHC Outpatient Service Hours:

Weekdays: 8:00 am – 8:00 pm
Weekends: 9:00 am – 5:00 pm

(Excluding holidays)

Our Adult and Youth Mobile Crisis Intervention teams are available 24/7 to provide services at our CBHC location or in the community, both in person or via telehealth.

Contact Info

Phone: 877-255-1261

Eligibility for Services

BILH Behavioral Services offers this continuum of services to members who have MassHealth, private health insurance or no insurance. Members who are not eligible for insurance may qualify for a sliding fee scale, based on family size and income. Supporting documentation may be required. Please contact program staff to inquire. If you or your family member do not have health insurance, contact MassHealth Customer Service at 800-841-2900 to determine if you qualify.

Learn More

For a full list of services, please visit our Services page.