Behavioral Health FAQs & Resources

The following resources may be of use for those seeking additional materials on addiction and recovery:

• Alcoholics Anonymous
• Faces and Voices of Recovery
• Massachusetts Substance Use Helpline
• Medication-Assisted Treatment (MAT)
• New England Region of Narcotics Anonymous
• SMART Recovery

The following resources may be of use for anyone who is caring for someone in recovery from substance use and addiction:

• Allies in Recovery
• Learn to Cope
• National Alliance on Mental Illness (NAMI) Family Support Group
• Parent/Professional Advocacy League

The following resources may be of use for those seeking additional materials on mental health and substance use disorder:

• Massachusetts Department of Mental Health
• National Alliance on Mental Illness
• Parent/Professional Advocacy League

If you or a loved one is experiencing a behavioral health emergency, please do one of the following:

• Call our Emergency Behavioral Health & Crisis Support: 877-255-1261
• Call the National Suicide Prevention Lifeline: 988
• Text “HOME” to 741741 (Crisis Text Line provides free, 24/7 mental health support via text message)

Beth Israel Lahey Health Behavioral Services accepts most public and private insurance plans, including Managed Care coverage, Medicaid and Medicare and has some ability to serve the uninsured. Please contact the program for more information.

Adult and youth emergency crisis services are available to anyone regardless of insurance, including those who are uninsured.

Beth Israel Lahey Health Behavioral Services provides addiction treatment services for everyone in need, regardless of insurance status.

We accept most major credit cards.

Yes. We use a secure third-party platform called YouPay to process online payments. Pay Bill

Download our Medical Record Release Form, fill it out, and then email us your completed form. Please remember:

• When requesting your medical records, let us know the name of the site, program, or location in which you are seeking records.
• If you are signing the release form as a Personal Representative, you are required to include the appropriate paperwork to support representative status.