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Our Behavioral Health Resources

Behavioral Emergency & Crisis Numbers

Haverhill Area
Lawrence Area
Lowell Area
978-455-3397 / 800-830-5177
Salem Area

Community Resources

The following resources may be of use for those seeking additional information on Emergency Services and Mobile Crisis Intervention:


The following resources may be of use for family members of individuals combating substance use and addiction:

The following resources may be of use for those seeking additional materials on behavioral health and wellness:

Frequently Asked Questions

If you or a loved one is experiencing a behavioral health emergency (depressed, suicidal, etc.), please do one of the following:

  • Call our Emergency Behavioral Health & Crisis Support: 866-523-1216
  • Call 911
  • Go to the nearest Emergency Room
  • Call the National Suicide Prevention Lifeline: 1-800-273-8255
  • Text “HOME” to 741741 (Crisis Text Line provides free, 24/7 mental health support via text message)

Beth Israel Lahey Health Behavioral Services accepts most public and private insurance plans, including Managed Care coverage, Medicaid and Medicare.

Youth Emergency/Crisis Services are available to anyone under age 21, regardless of insurance, including those who are uninsured.

Beth Israel Lahey Health Behavioral Services provides addiction treatment services for those in need, including the uninsured.

We accept most major credit cards.

Yes. We use a secure third-party platform called YouPay to process online payments.

Pay Bill

Download our Medical Record Release Form, fill it out, and then email us your completed form. Please remember:

  • When requesting your medical records, let us know the name of the site, program, or location in which you are seeking records.
  • If you are signing the release form as a Personal Representative, you are required to include the appropriate paperwork to support representative status.